{"id":101,"date":"2019-06-07T00:00:00","date_gmt":"2019-06-07T00:00:00","guid":{"rendered":"http:\/\/www.knorish.com\/blog\/?p=101"},"modified":"2023-04-05T10:14:34","modified_gmt":"2023-04-05T10:14:34","slug":"how-a-premier-design-agency-used-knorish-for-better-engagement-workflow-automation","status":"publish","type":"post","link":"https:\/\/knorish.com\/blog\/creator-stories\/how-a-premier-design-agency-used-knorish-for-better-engagement-workflow-automation\/","title":{"rendered":"How a premier design agency used knorish for better engagement & workflow automation"},"content":{"rendered":"

Knorish, as an online course platform, has been designed specifically for enterprises to train their employees across teams irrespective of the time zones they are in. With our powerful course builder, organisations can use their existing and purpose-built content, such as Videos, PDFs, PPTs, Prezi Presentations, and VR videos, and quickly upload the content to create online courses for training their employee’s complete assessments & course completion certificates. Additionally, since the platform is built to deliver content, it seamlessly adjusts the viewing size based on the device screen size, further enhancing the learning experience.<\/span><\/p>\n

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Using Knorish’s unique functionalities, we were able to help Scientity automate the workflow for many of these challenges. Using the online presence course platform, Scientity’s design team created a wide range of screen capture videos for step-by-step instructions on maintaining the websites, including the different functionalities in the website, like design strategy and identity design.<\/span><\/p>\n

Each of these videos is embedded in an online course and handed over to the client, which can then be distributed further within the client organisation’s sub-teams for access by specific individuals. Additionally, since each website has a few unique aspects in every project, other videos were added to the individual client’s platform and shared for their perusal.<\/span><\/p>\n

Cross-Functional Knowledge Dissemination Made Easy With Knorish<\/strong><\/h3>\n

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\nKnorish as an online course platform has been designed specifically for enterprises to train their employees across teams irrespective of the time zones they are in. With our powerful course builder, organizations can use their existing and purpose-built content such as Videos, PDFs, PPTs, Prezi Presentations, VR videos, and quickly upload the content to create online courses for training their employees complete with assessments & course completion certificates. Additionally, since the platform is built to deliver content, it seamlessly adjusts the viewing size based on the device screen size which further enhances the learning experience.<\/p>\n

Using Knorish\u2019s amazing functionalities, we were able to help Scientity automate the workflow for many of these challenges. Using the online course platform, Scientity\u2019s team created various screen capture videos for step by step instructions on how to maintain the websites including the different functionalities that exist in the website. Each of these videos is embedded in an online course and handed over to the client which can then be distributed further within the client organization\u2019s sub-teams for access by specific individuals. Additionally, since each website had a few aspects that were unique in every project, additional videos are simply added to the individual client\u2019s platform and shared for their perusal.<\/p>\n

Workflow Automation<\/strong><\/h3>\n

By building a central repository from which individual videos are combined and shared with each client separately, Scientity can eliminate the need to conduct hundreds of conference calls and meetings.<\/span>As the first step, once the videos are shared with the client, the team responsible for managing the website goes through the videos to understand the functionalities and process to update the site, blog, and other pages.<\/span><\/p>\n

Once this is done, additional phone calls or meetings are only conducted to help team members understand complex processes or clear doubts. These meetings then are entirely different and highly reduced in number. ]<\/span>Sharing pre-built videos on an online platform in an online course format allows scientity to share the information in a structured manner with a step-by-step flow, which significantly enhances the customer experience since these online courses are available for clients to use in the future well as a repository.<\/span><\/p>\n

HR Processes & Learning Automation<\/strong><\/h3>\n

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As a leading design consulting firm, Scientity’s team also needed a solution that catered to their learning needs in the company. Since Knorish was already being used to train client teams on website updation, the company created an internal learning portal. The learning portal then allowed scientity to develop a repository of online courses with various learning materials such as videos, documents, etc.<\/span><\/p>\n

The company currently uses Knorish for training its sales & Digital marketing services and graphic design & content teams. The learning portal is also used as a repository of all workflow and process documentation, including production workflow, sales processes, new hire training courses, HR process documents & much more.<\/span><\/p>\n

Automation at all levels<\/strong><\/h3>\n

By using Knorish, Scientity could convert all offline processes into an online workflow which helped automate various processes across the company. Once their portal went online, the workflow was completely automated. The automation at each level freed up the team to focus on more critical aspects of the business.<\/span><\/p>\n

Key benefits:<\/strong><\/h3>\n